Job offers from Karnasch at a glance

E-Commerce Customer Success Representative (m/f/d)

Job offer

Karnasch Professional Tools is a company of the ATA Group and has stood for an innovative and diverse product range in the field of high-performance tools for metalworking for more than 60 years. The amount of expertise that goes into our products is evident in their daily use. Equipped with excellent performance values, our tools and machines convince customers from all industrial sectors worldwide.

We are looking for a motivated person with immediate effect:
E-Commerce Customer Success Representative (m/f/d)

 
Take advantage of this excellent opportunity to accelerate your career in customer service and work in a dynamic and motivated environment. You will be the first point of contact for our existing customers around the use of our high-performance tools and proactively support them in writing their success story with ATA Karnasch. Your main task will be to establish and develop personal customer contact within a fixed customer portfolio and to support our customers in our webshop.

Full time: 40 hours
Location: 68542 Heddesheim

Our offer
-An interesting and varied job in a motivated team
-A supportive environment with a sound induction programme
-Flexible working hours and the option to work remotely
-30 days holiday
-Company pension scheme and supplementary health insurance
-Free drinks and fruit
-Pets at work programme (dogs in the office)

Your tasks
Development of personal customer contacts within a fixed customer portfolio
Support in webshop onboarding
Creation of offers and active recommendation of our products
Recognising and actively developing customer potential
Providing information on stock availability and prices

Your profile
- Previous experience in sales, customer success or account management
- Commercial training or experience in the areas mentioned
-Communication skills with very good German and English skills
Structured, independent and solution-orientated way of working
- Strong customer and service orientation and a confident demeanour

If you are looking for a challenge and the opportunity to utilise your skills and experience in an international company, then we look forward to receiving your application.

Your contact person

Annika Wietekind - Head of HR
jobs@atagroup.com
Phone: +49 (0)33675 7265 415

https://karnasch-professional-tools.workwise.io/jobsuche