Skip to main content
Close
Close

Delivery Summary

It is very important for us to get your order on it's way to you as soon as possible. We exclusively work with world renowned carrier UPS to ensure swift and secure delivery of your order.

Processing times

We process all orders on the day the order is placed, when the order is placed before 14:00 CET. Please note that we don’t ship or deliver orders on holidays or weekends.

In the event of a high order volume or issues pertaining to the on-going pandemic situation, your order might be delayed. In the case of any significant shipping delays, we’ll contact you using the email or phone number you provided during checkout.

Dispatch

When you shop with Karnasch, we provide an estimated date of when you can expect your order to be delivered. This estimated date can vary based on live stock availability. While almost always accurate, the estimated dispatch date is an estimation and can be dictated by events outside of our control. Our dispatch team are totally dedicated to getting your order on its way to you in the fastest time possible.

When your order is dispatched, you will be sent an email confirming your parcel has been handed to the carrier and you can rest assured that it's on its way to you!

Customs and Import Duties

Depending on where your order is being shipped to, your parcel may be subject to Customs and Import Duties. Unfortunately, we're unable to predict what these charges will be and these fees are not included in your order total. If charges should apply to your order, you will be contacted directly from the Customs office with details.

Shipping Details

Please find below details of current delivery countries, the estimated delivery times and an indication of cost based on a normal package weighing approx. 4kg.

Country Name

Shipping Time

Cost*

Albania

1-2 Days

€ 64.00

Andorra

1-2 Days

€ 59.30

Argentina

1-2 Days

€ 143.90

Australia

2-3 Days

€ 134.10

Austria

1-2 Days

€ 11.30

Bahrain

2-3 Days

€ 143.90

Belgium

1-3 Days

€ 9.30

Bosnia and Herzegovina

2-3 Days

€ 88.00

Brazil

2-3 Days

€ 134.10

Bulgaria

2-3 Days

€ 16.90

Canada

2-3 Days

€ 78.50

Chile

2-3 Days

€ 143.90

China

2-3 Days

€ 117.00

Croatia

2-3 Days

€ 13.10

Cyprus

2-3 Days

€ 35.60

Czech Republic

1-3 Days

€ 9.90

Denmark

1-3 Days

€ 7.80

Dominican Republic

2-3 Days

€ 86.00

Egypt

2-3 Days

€ 143.90

Estonia

2-3 Days

€ 16.30

Finland

2-3 Days

€ 11.30

France

1-3 Days

€ 11.30

Georgia

2-3 Days

€ 88.00

Greece

1-2 Days

€ 13.30

Guadeloupe

2-3 Days

€ 86.00

Guatemala

2-3 Days

€ 143.90

Hong Kong

2-3 Days

€ 117.00

Hungary

1-2 Days

€ 13.70

Iceland

1-2 Days

€ 88.00

India

2-3 Days

€ 117.00

Indonesia

2-3 Days

€ 134.10

Ireland

1-2 Days

€ 13.30

Israel

1-2 Days

€ 143.90

Italy

1-2 Days

€ 13.30

Japan

2-3 Days

€ 117.00

Kazakhstan

1-2 Days

€ 88.00

Korea, Republic of

2-3 Days

€ 134.10

Latvia

1-2 Days

€ 16.90

Liechtenstein

1-2 Days

€ 17.50

Lithuania

1-2 Days

€ 16.90

Luxembourg

1-2 Days

€ 10.80

Malaysia

2-3 Days

€ 134.10

Malta

1-2 Days

€ 35.60

Martinique

2-3 Days

€ 86.00

Mexico

2-3 Days

€ 86.00

Morocco

1-2 Days

€ 167.70

Netherlands

1-2 Days

€ 11.80

New Caledonia

2-3 Days

€ 167.70

New Zealand

2-3 Days

€ 143.90

Norway

1-2 Days

€ 17.50

Philippines

2-3 Days

€ 134.10

Poland

1-2 Days

€ 7.80

Portugal

1-2 Days

€ 13.30

Puerto Rico

2-3 Days

€ 86.00

Romania

1-2 Days

€ 13.70

Saudi Arabia

2-3 Days

€ 143.90

Singapore

2-3 Days

€ 117.00

Slovakia

1-2 Days

€ 15.60

Slovenia

1-2 Days

€ 15.60

South Africa

2-3 Days

€ 143.90

Spain

1-2 Days

€ 13.30

Sweden

1-2 Days

€ 11.30

Switzerland

1-2 Days

€ 17.50

Taiwan

2-3 Days

€ 17.50

Thailand

2-3 Days

€ 117.00

Trinidad and Tobago

2-3 Days

€ 86.00

Tunisia

2-3 Days

€ 167.70

Turkey

1-2 Days

€ 52.10

Uganda

2-3 Days

€ 167.70

United Arab Emirates

1-2 Days

€ 143.90

United Kingdom

1-2 Days

€ 14.40

United States

2-3 Days

€ 47.50

Uruguay

2-3 Days

€ 143.90

Vietnam

2-3 Days

€ 167.70

Notes

  • Some larger, bulky products may be subject to a delivery surcharge

Returns

In the case of an incorrect order being placed we charge 15% handling fee, with a minimum of 15€ net. Special products can not be returned. Please use only our forms below.

Insurance

For orders outside of Germany we will charge insurance costs on orders over €500 net.

Please see below a list of the rates charged for each delivery country.

Country Name

Insurance Cost

Albania

0.30%

Andorra

0.30%

Argentina

1.00%

Australia

1.00%

Austria

0.30%

Bahrain

1.00%

Belgium

0.30%

Bosnia and Herzegovina

0.30%

Brazil

1.00%

Bulgaria

0.30%

Canada

1.00%

Chile

1.00%

China

1.00%

Croatia

0.30%

Cyprus

0.30%

Czech Republic

0.30%

Denmark

0.30%

Dominican Republic

1.00%

Egypt

1.00%

Estonia

0.30%

Finland

0.30%

France

0.30%

Georgia

1.00%

Greece

0.30%

Guadeloupe

1.00%

Guatemala

1.00%

Hong Kong

1.00%

Hungary

0.30%

Iceland

0.30%

India

1.00%

Indonesia

1.00%

Ireland

0.30%

Israel

1.00%

Italy

0.30%

Japan

1.00%

Kazakhstan

1.00%

Korea, Republic of

1.00%

Latvia

0.30%

Liechtenstein

0.30%

Lithuania

0.30%

Luxembourg

0.30%

Malaysia

1.00%

Malta

0.30%

Martinique

1.00%

Mexico

1.00%

Morocco

1.00%

Netherlands

0.30%

New Caledonia

1.00%

New Zealand

1.00%

Norway

0.30%

Philippines

1.00%

Poland

0.30%

Portugal

0.30%

Puerto Rico

1.00%

Romania

0.30%

Saudi Arabia

1.00%

Singapore

1.00%

Slovakia

0.30%

Slovenia

0.30%

South Africa

1.00%

Spain

0.30%

Sweden

0.30%

Switzerland

0.30%

Taiwan

1.00%

Thailand

1.00%

Trinidad and Tobago

1.00%

Tunisia

1.00%

Turkey

0.30%

Uganda

1.00%

United Arab Emirates

1.00%

United Kingdom

0.30%

United States

1.00%

Uruguay

1.00%

Vietnam

1.00%